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Bookstore FAQs

q-icon.png How do I find a Journal of Social Work Education article?

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JSWE Online offers easy 24/7 access to full-text JSWE articles from 2005 through the most current issue. JSWE articles are available to members for free and for a nominal fee to nonmembers as downloadable PDFs.

01/20/2011

q-icon.png How do I find a publication by CSWE Press?

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At the top of every Web page, there is a link for the Bookstore. Once there, you can search under Category, Title, Author, or Description for the publication. The newest publications will be featured on the front page of the CSWE Press Web page and on the front page of the Bookstore under Hot List. 

05/01/2009

q-icon.png How do I find a publication by CSWE Press?

a-icon.pngAt the top of every Web page, there is a link for the Bookstore. Once there, you can search under Category, Title, Author, or Description for the publication. The newest publications will be featured on the front page of the CSWE Press Web page and on the front page of the Bookstore under Hot List. 
06/16/2009

 

q-icon.png How do I find the most recent issue of the Journal of Social Work Education?

a-icon.pngEach time an issue is published, the Most Recent Issue Web page will be updated. Articles are available to members for free and for a nominal fee to nonmembers as downloadable PDFs. 
01/12/2011

 

q-icon.png I am a member of CSWE, but when I try to order a publication, I am not given the member rate.

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For inquiries about your membership status, please e-mail membership@cswe.org. 
06/16/2009

q-icon.png I am not a CSWE member. Do I need to create an account and log in to purchase a publication?

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Yes. By creating a registered user account you will be saving your information for future orders. If you do not wish to create an account, you may place your order directly with our distributor by calling 1.800.633.4931.

06/16/2009

q-icon.png If I have a question about CSWE publications, who can I contact?

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For questions about CSWE publications, please e-mail esimon@cswe.org or call 1.703.519.2076.

06/16/2009

q-icon.png I ordered an electronic publication, but I don't know how to access it.

a-icon.pngOnce you have gone through the process of “ordering” an electronic publication (PDF), you will need to log back into your account to access it. Once you have logged into your account, using your username and password, go to View Profile. Under View Profile, there is a button called My Downloads. Any publications that you have downloaded will be available there for 30 days. 
09/07/2010

 

q-icon.png I ordered a publication from the CSWE website, and I have not received it; who do I contact?

a-icon.pngAll publication orders are fulfilled by our distributor. To check on the status of your order, please call 1.800.633.4931 and give your name and order number. If the distributor does not have a record of your order, please contact esimon@cswe.org or call 1.703.519.2076.
09/07/2010

 

q-icon.png I ordered a publication from the CSWE website, and I received an incorrect or incomplete shipment; who do I contact?

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All publication orders are fulfilled by our distributor. Please call 1.800.633.4931 and give your name and order number. You will be asked to include a return slip with any returns. All book returns should be sent directly to our distributor to:

PP&F (Publisher Promotions and Fulfillment)
c/o CSWE
P.O. Box 361
Birmingham, AL 35201 

Please do not send returns to our Alexandria, VA office. 
09/29/2010

q-icon.png I would like to ask my institution or organization to purchase a subscription to the Journal of Social Work Education; how do I do that?

a-icon.pngPlease visit our subscription Web page for more information on purchasing CSWE subscriptions. 
09/07/2010

q-icon.png What form of payment does the Bookstore accept?

a-icon.pngYou may purchase your online order using any major credit card (Visa, Mastercard, American Express). Purchases made through our distributor directly can be made using a major credit card or by check, made payable to CSWE.
06/16/2009

 

q-icon.png What is the discount on CSWE publications for members?

a-icon.pngCSWE individual members in good standing receive a 10% discount from retail prices. There are also many other electronic publications available for free downloading to members, including Journal of Social Work Education articles. 
06/16/2009

 

q-icon.png What is the discount on CSWE publications for members?

a-icon.pngCSWE individual members in good standing receive a 10% discount from retail prices. There are also many other electronic publications available for free downloading to members, including Journal of Social Work Education articles. 
05/01/2009